Terms of service

Terms of Service

Last Updated: 2026

Welcome to Cattleya Swimwear. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website and services.

1. Business Information

Cattleya Swimwear
9 Rose Valley Way
Zetland NSW 2017
Australia

Phone: +61 451 662 914
Email: info@cattleyaswimwear.com

2. Eligibility to Use the Website

By using this website, you represent and warrant that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • The information you provide is accurate, current, and complete.

3. Online Store Terms

You agree not to use our products or website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To infringe upon the rights of others.

  • To transmit malicious software, viruses, or harmful code.

  • To interfere with the security or functionality of the website.

Any breach of these Terms may result in termination of your access to our services.

4. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.

However, we do not warrant that:

  • Product descriptions are error-free.

  • Product colors displayed on your device will exactly match the actual product.

  • Information on the website is always complete, current, or accurate.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Pricing and Currency

All prices displayed on the website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

We reserve the right to modify, discontinue, or update products, pricing, promotions, or services at any time.

Applicable taxes will be included or displayed during checkout where required by law.

6. Orders and Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Restrict orders that appear to be placed by dealers, resellers, or distributors.

  • Cancel orders due to pricing errors, suspected fraud, or product unavailability.

If payment has already been processed for a cancelled order, a refund will be issued.

7. Payment

Payment must be received before an order is processed and shipped.

We accept payment methods made available through our Shopify checkout.

By providing payment information, you represent that you are authorized to use the selected payment method.

8. Shipping and Delivery

Shipping times are estimates only and may vary.

Cattleya Swimwear is not responsible for delays caused by:

  • Postal carriers;

  • Customs authorities;

  • Weather conditions;

  • Public holidays;

  • Events beyond our reasonable control.

Risk of loss and ownership of products passes to you upon delivery to the shipping address provided.

9. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

Nothing in our Return & Refund Policy limits your rights under the Australian Consumer Law.

10. Promotions and Discount Codes

Promotional offers, discount codes, and special campaigns:

  • Are subject to specific terms and conditions.

  • May be withdrawn at any time.

  • Cannot be redeemed for cash.

  • May not be combined with other offers unless expressly stated.

We reserve the right to cancel promotions that are used improperly or fraudulently.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product photography

  • Graphics

  • Text

  • Designs

  • Videos

  • Website layout

is owned by or licensed to Cattleya Swimwear and is protected by intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.

12. User Content

If you submit reviews, comments, testimonials, photos, or other content, you grant Cattleya Swimwear a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing and business purposes.

You represent that you own or have permission to provide any content you submit.

We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.

13. Limitation of Liability

To the maximum extent permitted by law, Cattleya Swimwear shall not be liable for:

  • Indirect or consequential losses;

  • Loss of profits;

  • Loss of business opportunities;

  • Loss of data;

  • Any damages arising from use of the website or products.

Nothing in these Terms excludes any rights or remedies that cannot be excluded under Australian law, including the Australian Consumer Law.

14. Indemnification

You agree to indemnify and hold harmless Cattleya Swimwear, its directors, employees, contractors, affiliates, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms;

  • Your misuse of the website;

  • Your violation of applicable laws or third-party rights.

15. Website Availability

We do not guarantee that the website will operate uninterrupted, secure, or error-free.

We may suspend, modify, update, or discontinue any part of the website at any time without notice.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

17. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, policies, products, or practices of third-party websites.

Accessing third-party websites is at your own risk.

18. Force Majeure

We shall not be liable for any delay or failure to perform obligations due to events beyond our reasonable control, including:

  • Natural disasters;

  • Government actions;

  • Strikes;

  • Supply chain disruptions;

  • Telecommunications failures;

  • Pandemic-related events.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

20. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Cattleya Swimwear
9 Rose Valley Way
Zetland NSW 2017
Australia

Phone: +61 451 662 914
Email: info@cattleyaswimwear.com