Privacy policy

Privacy Policy

Last Updated: 2026

Cattleya Swimwear ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from our website.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business Information

Cattleya Swimwear
9 Rose Valley Way
Zetland NSW 2017
Australia

Phone: +61 451 662 914
Email: info@cattleyaswimwear.com

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Create an account.

  • Place an order.

  • Subscribe to our newsletter.

  • Contact customer support.

  • Participate in promotions, surveys, or giveaways.

  • Interact with our website.

The information we collect may include:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • Purchase history

  • Account login information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Referral source

  • Date and time of access

  • Website usage and browsing behavior

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Deliver products and services.

  • Communicate regarding orders and transactions.

  • Send updates, promotions, and marketing communications (where permitted by law).

  • Improve our products, services, and website.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal obligations.

4. Marketing Communications

With your consent, we may send promotional emails regarding new products, offers, and updates.

You may unsubscribe from marketing communications at any time by:

We will continue to send essential transactional communications relating to your orders and account.

5. Payment Processing

We do not store complete payment card details on our servers.

Payments are processed securely through trusted third-party payment providers and gateways. These providers are responsible for handling payment information in accordance with their own privacy policies and security standards.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences.

  • Maintain shopping cart functionality.

  • Analyze website performance.

  • Personalize content and advertising.

  • Improve security.

You may disable cookies through your browser settings, although certain features of the website may not function properly.

7. Shopify Platform

Our online store is hosted by Shopify Inc.

Shopify provides the eCommerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's secure servers, databases, and applications.

For more information, please review Shopify's privacy practices.

8. Disclosure of Personal Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Marketing service providers

  • Analytics providers

  • Customer support platforms

  • Technology and hosting providers

We may also disclose information:

  • When required by law.

  • To comply with legal processes.

  • To protect our rights, customers, or business.

  • In connection with a business sale, merger, or restructuring.

We do not sell your personal information to third parties.

9. International Data Transfers

Some service providers may store or process information outside Australia.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that information is handled securely.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

  • Disclosure

While we strive to protect your information, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy;

  • Comply with legal obligations;

  • Resolve disputes; and

  • Enforce agreements.

When information is no longer required, it is securely deleted or de-identified where practicable.

12. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information where permitted by law.

  • Withdraw consent to marketing communications.

  • Make a complaint regarding our handling of your information.

To exercise any of these rights, please contact us using the details below.

13. Children's Privacy

Our website is not directed to individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review the privacy policies of any external websites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

The updated version will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Cattleya Swimwear
9 Rose Valley Way
Zetland NSW 2017
Australia

Phone: +61 451 662 914
Email: info@cattleyaswimwear.com

We will make reasonable efforts to respond to privacy-related enquiries and complaints promptly and in accordance with applicable Australian privacy laws.